{"id":24771,"date":"2025-10-16T13:51:23","date_gmt":"2025-10-16T13:51:23","guid":{"rendered":"http:\/\/art-galaxy.com\/iade-ve-iade-politikasi\/"},"modified":"2026-02-24T16:51:28","modified_gmt":"2026-02-24T16:51:28","slug":"iade-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/art-galaxy.com\/tr\/iade-ve-iade-politikasi\/","title":{"rendered":"\u0130ade ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">XOR Solutions Limited<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Y\u00fcr\u00fcrl\u00fck tarihi: 27 May\u0131s 2025<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Ama\u00e7 ve Kapsam<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bu Politika, XOR SOLUTIONS LIMITED (&#8220;XOR&#8221;, &#8220;biz&#8221;, &#8220;bize&#8221;) taraf\u0131ndan <a href=\"https:\/\/art-galaxy.com\/tr\/\">https:\/\/art-galaxy.com<\/a> (&#8220;Site&#8221;) adresinde sunulan indirilebilir h\u0131zl\u0131 eri\u015fim dosyalar\u0131n\u0131n (&#8220;Dijital \u0130\u00e7erik&#8221;) sat\u0131n al\u0131mlar\u0131na uygulanan \u00f6deme ko\u015fullar\u0131n\u0131, vergileri, g\u00fcvenlik \u00f6nlemlerini ve iade ko\u015fullar\u0131n\u0131 a\u00e7\u0131klamaktad\u0131r. Politika, \u015eartlar ve Ko\u015fullar\u0131m\u0131z\u0131n bir par\u00e7as\u0131n\u0131 olu\u015fturmaktad\u0131r. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eirket bilgileri \u2013 XOR SOLUTIONS LIMITED, \u015eirket No. 15744696, kay\u0131tl\u0131 ofis: Flat 44 Ennerdale House, 121 Hamlets Way, Londra E3 4TY, Birle\u015fik Krall\u0131k.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Kabul Edilen \u00d6deme Y\u00f6ntemleri<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Y\u00f6ntem<\/strong><\/td><td><strong>Kanallar<\/strong><\/td><td><strong>Notlar<\/strong><\/td><\/tr><tr><td><strong>Kredi \/ Banka Kartlar\u0131<\/strong><\/td><td>Visa, Mastercard, American Express<\/td><td>PCI-DSS uyumlu a\u011f ge\u00e7idi \u00fczerinden i\u015flenir \u2013 kart verileri hi\u00e7bir zaman sunucular\u0131m\u0131zda saklanmaz.<\/td><\/tr><tr><td><strong>PayPal<\/strong><\/td><td>PayPal hesap bakiyesi veya ba\u011fl\u0131 kartlar<\/td><td>Giri\u015f ve kimlik do\u011frulama i\u00e7in PayPal&#8217;a y\u00f6nlendirin.<\/td><\/tr><tr><td><strong>Apple Pay \/ Google Pay<\/strong><\/td><td>Mobil ve desteklenen taray\u0131c\u0131lar<\/td><td>Uygun cihazlar ve kart\u0131 veren bankalarla s\u0131n\u0131rl\u0131d\u0131r.<\/td><\/tr><tr><td><strong>Banka Havalesi (Sadece B2B)<\/strong><\/td><td>SEPA \/ \u0130ngiltere Daha H\u0131zl\u0131 \u00d6demeler<\/td><td>\u2265 500 \u20ac tutar\u0131ndaki sipari\u015fler i\u00e7in talep \u00fczerine mevcuttur; 7 g\u00fcnl\u00fck \u00f6deme s\u00fcresiyle fatura d\u00fczenlenir.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00d6deme y\u00f6ntemlerini \u00f6nceden haber vermeksizin ekleyebilir veya kald\u0131rabiliriz; \u00f6deme sayfas\u0131nda her zaman g\u00fcncel se\u00e7enekler g\u00f6sterilir.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Fiyatland\u0131rma, Para Birimi ve Vergiler<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sitede fiyatlar birden fazla para biriminde g\u00f6r\u00fcnt\u00fclenebilir. \u015eu anda desteklenen para birimleri ve \u00f6rnek fiyatlar \u015funlard\u0131r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Amerikan Dolar\u0131 (USD):<\/strong> <strong>$99.99<\/strong><\/li>\n\n\n\n<li><strong>Euro (EUR):<\/strong> <strong>\u20ac99.99<\/strong><\/li>\n\n\n\n<li><strong>\u0130ngiliz Sterlini (GBP):<\/strong> <strong>\u00a399.99<\/strong><\/li>\n\n\n\n<li><strong>Avustralya Dolar\u0131 (AUD):<\/strong> <strong>A$99.99<\/strong><\/li>\n\n\n\n<li><strong>Kanada Dolar\u0131 (CAD):<\/strong> <strong>C$99.99<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00f6sterilen d\u00f6viz kurlar\u0131 (varsa) yaln\u0131zca bilgilendirme ama\u00e7l\u0131d\u0131r. \u00d6deme s\u0131ras\u0131nda se\u00e7ilen para biriminde veya \u00f6deme y\u00f6nteminiz ve kart sa\u011flay\u0131c\u0131n\u0131z\u0131n i\u015flem uygulamas\u0131na ba\u011fl\u0131 olarak <strong>EUR<\/strong> (ya da kart sa\u011flay\u0131c\u0131n\u0131z\u0131n uygulad\u0131\u011f\u0131 kar\u015f\u0131l\u0131\u011f\u0131) \u00fczerinden tahsilat yap\u0131labilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>KDV \/ sat\u0131\u015f vergisi:<\/strong> Aksi belirtilmedik\u00e7e, Birle\u015fik Krall\u0131k KDV\u2019si (veya uygulanabilir di\u011fer sat\u0131\u015f vergileri) g\u00f6r\u00fcnt\u00fclenen fiyatlara dahildir. Ticari m\u00fc\u015fterilerin, gerekli oldu\u011fu durumlarda ge\u00e7erli bir KDV\/vergi numaras\u0131 sa\u011flamas\u0131 zorunludur. Birle\u015fik Krall\u0131k d\u0131\u015f\u0131ndaki AB merkezli uygun i\u015fletmeler i\u00e7in y\u00fcr\u00fcrl\u00fckteki mevzuata g\u00f6re tersine vergilendirme (reverse charge) mekanizmas\u0131 uygulanabilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bankan\u0131z, kart sa\u011flay\u0131c\u0131n\u0131z veya \u00f6deme kurulu\u015funuz taraf\u0131ndan uygulanan kur farklar\u0131 ve ek \u00fccretler sizin sorumlulu\u011funuzdad\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Sipari\u015f Onay\u0131 ve Hesapla\u015fma<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.1 Sipari\u015f onay\u0131n\u0131z\u0131 e-postayla g\u00f6nderdi\u011fimizde ve Site indirme ba\u011flant\u0131s\u0131n\u0131 g\u00f6r\u00fcnt\u00fcledi\u011finde ba\u011flay\u0131c\u0131 bir s\u00f6zle\u015fme kurulmu\u015f olur.<br>4.2 \u00d6deme, \u00f6deme s\u0131ras\u0131nda (veya banka havaleleri i\u00e7in fatura son \u00f6deme tarihinde) tam olarak tahsil edilir.<br>4.3 Bir \u00f6deme reddedilirse veya daha sonra geri al\u0131n\u0131rsa, \u00f6denmemi\u015f tutar \u00f6denene kadar Dijital \u0130\u00e7eri\u011fe eri\u015fimi ask\u0131ya alabiliriz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. G\u00fcvenlik ve Doland\u0131r\u0131c\u0131l\u0131\u011f\u0131n \u00d6nlenmesi<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130\u015flemler TLS 1.2+ ile \u015fifrelenir ve denetlenen PSP&#8217;ler taraf\u0131ndan i\u015flenir; XOR hi\u00e7bir zaman tam kart PAN veya CVV&#8217;sini almaz.<\/li>\n\n\n\n<li>Otomatik ve manuel doland\u0131r\u0131c\u0131l\u0131k taramalar\u0131 kullan\u0131yoruz. \u015e\u00fcpheli sipari\u015fler, kara para aklama (AML), yapt\u0131r\u0131mlar veya kart d\u00fczenleme kurallar\u0131na uymak amac\u0131yla iptal edilebilir ve iade edilebilir. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">6. T\u00fcketicinin Cayma Hakk\u0131 (Dijital \u0130\u00e7erik)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Birle\u015fik Krall\u0131k T\u00fcketici S\u00f6zle\u015fmeleri Y\u00f6netmeli\u011fi 2013 ve AB T\u00fcketici Haklar\u0131 Direktifi uyar\u0131nca, t\u00fcketiciler, indirme i\u015flemi ba\u015flamam\u0131\u015f olmas\u0131 ko\u015fuluyla 14 g\u00fcn i\u00e7inde dijital i\u00e7erik sat\u0131n al\u0131m\u0131ndan vazge\u00e7ebilirler.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6deme s\u0131ras\u0131nda, dosya indirme i\u015flemi ba\u015flad\u0131\u011f\u0131nda 14 g\u00fcnl\u00fck hakk\u0131n\u0131zdan feragat etti\u011finizi ve hemen tedarik talebinde bulundu\u011funuzu onaylayan bir kutucu\u011fu i\u015faretlemeniz gerekir.<\/li>\n\n\n\n<li>Dosyay\u0131 indirmez veya eri\u015fmezseniz, 14 g\u00fcn i\u00e7inde iptal etme ve tam para iadesi alma hakk\u0131n\u0131z sakl\u0131d\u0131r.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">7. \u0130adeler ve Geri \u00d6demeler<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Senaryo<\/strong><\/td><td><strong>Uygunluk<\/strong><\/td><td><strong>\u00c7are<\/strong><\/td><\/tr><tr><td>14 g\u00fcn i\u00e7inde indirme ba\u015flat\u0131lmayacak (Yaln\u0131zca t\u00fcketici sipari\u015fleri)<\/td><td>Hak sahibi<\/td><td>Tam iade.<\/td><\/tr><tr><td>Ar\u0131zal\u0131\/bozuk dosya (30 g\u00fcn i\u00e7inde bildirilmelidir)<\/td><td>Hak sahibi<\/td><td>Tercihinize g\u00f6re yedek dosya veya tam para iadesi.<\/td><\/tr><tr><td>\u00c7ift sat\u0131n alma (ayn\u0131 SKU&#8217;nun 24 saat i\u00e7inde yanl\u0131\u015fl\u0131kla tekrar sipari\u015f edilmesi)<\/td><td>Hak sahibi<\/td><td>\u00c7ift kopyan\u0131n tam \u00fccreti iade edilir.<\/td><\/tr><tr><td>Ticari M\u00fc\u015fteri pi\u015fmanl\u0131\u011f\u0131 veya indirme sonras\u0131 fikir de\u011fi\u015fikli\u011fi<\/td><td>Uygun de\u011fil<\/td><td>Sadece iyi niyet incelemesi \u2013 karar XOR&#8217;un takdirindedir.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">8. Para \u0130adesi Nas\u0131l Talep Edilir?<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sat\u0131n alma e-postan\u0131zdan sipari\u015f ID&#8217;nizi ve nedenini belirterek <a href=\"mailto:refunds@art-galaxy.com\"><\/a><a href=\"mailto:privacy@art-galaxy.com\">info@art-galaxy.com<\/a> adresine e-posta g\u00f6nderin.<\/li>\n\n\n\n<li>2 \u0130\u015f G\u00fcn\u00fc i\u00e7erisinde durumu teyit edece\u011fiz ve ek bilgi (\u00f6rne\u011fin, hatan\u0131n ekran g\u00f6r\u00fcnt\u00fcs\u00fc) talep edebiliriz.<\/li>\n\n\n\n<li>Onaylanan iadeler, orijinal \u00f6deme y\u00f6ntemine 14 g\u00fcn i\u00e7inde i\u015flenir; bankalar\u0131n\/PayPal&#8217;\u0131n i\u015flem s\u00fcreleri bizim kontrol\u00fcm\u00fcz d\u0131\u015f\u0131ndad\u0131r.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">9. Geri \u00f6demeler<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Geri \u00f6deme talebinde bulunmadan \u00f6nce l\u00fctfen bizimle ileti\u015fime ge\u00e7in. As\u0131ls\u0131z geri \u00f6deme talepleri, inceleme tamamlanana kadar hesab\u0131n ask\u0131ya al\u0131nmas\u0131 ve lisans\u0131n iptal edilmesiyle sonu\u00e7lanabilir. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">10. \u0130\u015flem \u00dccretleri<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Onaylanan iadelerden idari \u00fccret kesintisi yapm\u0131yoruz. Ancak, orijinal i\u015flem i\u00e7in taraf\u0131m\u0131za yans\u0131t\u0131lan AB d\u0131\u015f\u0131 s\u0131n\u0131r \u00f6tesi kart veya PayPal \u00fccretleri PSP taraf\u0131ndan iade edilmez ve bu nedenle iade tutar\u0131ndan d\u00fc\u015f\u00fclebilir. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11. D\u00f6viz Kuru Dalgalanmalar\u0131<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130adeler, kural olarak i\u015flemin ger\u00e7ekle\u015ftirildi\u011fi orijinal para biriminde yap\u0131l\u0131r. \u0130\u015flem <strong>EUR<\/strong> cinsinden ger\u00e7ekle\u015ftirilmi\u015fse, iade <strong>EUR<\/strong> olarak yap\u0131lacakt\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Banka hesab\u0131n\u0131z veya kart\u0131n\u0131z farkl\u0131 bir para birimine (USD, GBP, AUD veya CAD dahil ancak bunlarla s\u0131n\u0131rl\u0131 olmamak \u00fczere) ba\u011fl\u0131ysa, sat\u0131n alma tarihi ile iade tarihi aras\u0131ndaki d\u00f6viz kuru de\u011fi\u015fiklikleri nedeniyle \u00f6dedi\u011finiz tutar ile taraf\u0131n\u0131za iade edilen tutar aras\u0131nda fark olu\u015fabilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">XOR, d\u00f6viz kuru farklar\u0131ndan, kur d\u00f6n\u00fc\u015f\u00fcm kay\u0131plar\u0131ndan veya bankan\u0131z, kart sa\u011flay\u0131c\u0131n\u0131z ya da \u00f6deme kurulu\u015funuz taraf\u0131ndan tahsil edilen ek \u00fccretlerden sorumlu de\u011fildir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">12. Bu Politikadaki G\u00fcncellemeler<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bu Politikay\u0131 periyodik olarak de\u011fi\u015ftirebiliriz. Sat\u0131n alma s\u0131ras\u0131nda Sitede yay\u0131nlanan s\u00fcr\u00fcm, s\u00f6z konusu i\u015flemi y\u00f6netir; \u00f6nemli de\u011fi\u015fiklikler sitede ve m\u00fcmk\u00fcn oldu\u011funda e-posta yoluyla duyurulacakt\u0131r. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">13. \u0130leti\u015fim<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d6demeler ve Uyumluluk Ekibi<br>XOR SOLUTIONS LIMITED<br>E-posta: <a href=\"mailto:refunds@art-galaxy.com\"><\/a><a href=\"mailto:privacy@art-galaxy.com\">info@art-galaxy.com<\/a><br>Posta Adresi: Flat 44 Ennerdale House, 121 Hamlets Way, Londra E3 4TY, Birle\u015fik Krall\u0131k<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00fcr\u00fcm 1.0 \u2013 27 May\u0131s 2025<br>Bu Politika, art-galaxy.com veya \u015fablon \u00f6nc\u00fcllerinde (&#8220;Art-galaxy&#8221;) g\u00f6r\u00fcnt\u00fclenen \u00f6nceki t\u00fcm \u00f6deme veya iade ko\u015fullar\u0131n\u0131n yerini al\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>XOR Solutions Limited Y\u00fcr\u00fcrl\u00fck tarihi: 27 May\u0131s 2025 1. Ama\u00e7 ve Kapsam Bu Politika, XOR SOLUTIONS LIMITED (&#8220;XOR&#8221;, &#8220;biz&#8221;, &#8220;bize&#8221;) taraf\u0131ndan https:\/\/art-galaxy.com (&#8220;Site&#8221;) adresinde sunulan indirilebilir h\u0131zl\u0131 eri\u015fim dosyalar\u0131n\u0131n (&#8220;Dijital \u0130\u00e7erik&#8221;) sat\u0131n al\u0131mlar\u0131na uygulanan \u00f6deme ko\u015fullar\u0131n\u0131, vergileri, g\u00fcvenlik \u00f6nlemlerini ve iade ko\u015fullar\u0131n\u0131 a\u00e7\u0131klamaktad\u0131r. Politika, \u015eartlar ve Ko\u015fullar\u0131m\u0131z\u0131n bir par\u00e7as\u0131n\u0131 olu\u015fturmaktad\u0131r. \u015eirket bilgileri \u2013 XOR SOLUTIONS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24771","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/pages\/24771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/comments?post=24771"}],"version-history":[{"count":2,"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/pages\/24771\/revisions"}],"predecessor-version":[{"id":29731,"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/pages\/24771\/revisions\/29731"}],"wp:attachment":[{"href":"https:\/\/art-galaxy.com\/tr\/wp-json\/wp\/v2\/media?parent=24771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}